Patients can order repeat prescriptions in a number of ways:
- Order online via the link at the top of this page (registration required)
- Place a repeat request slip into our repeat box outside the surgery
- NHS App
- Email - firstname.lastname@example.org
Please note you cannot order your repeat medication over the telephone.
Please allow 72 hours for your prescription to be processed and ready for collection. You can order your prescription up to one week in advance if it is more convenient to you.
Dispensary Query Line Telephone: 01621 876760 (opt 3) line open 14:00 – 17:00 Monday to Friday
The dispensary team has three qualified dispensers, Maria, Rachel and Kerry. The dispensary manager is Brian Rafferty. If you have any problems or complaints please speak to him.
Dispensary/Prescription Clerk opening hours are Monday to Friday 08:30am – 18:30pm. Please note the telephone line is open from 14:00 - 17:00, Monday to Friday.
We will always try to answer any medication questions you have, if we can’t we will ask your GP for you.
We offer a free delivery service to all dispensing patients (this means you need to live at least one mile from the nearest chemist) and you need to request this when ordering your repeat prescription. We can then advise you when the next delivery day in your area is (at least once or twice a week).
For non-dispensing patients all local chemists run a collection service from us enabling you to collect your repeat prescription from them at your convenience; please ask your nearest chemist for details.
Electronic Prescription Service
A new way to get your medicines and appliances
The Electronic Prescription Service gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
Click here for more information.
Patients on repeat medication will be asked to see a Clinical Pharmacist at least once a year to review these regular medications and a notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Medication Review Questionnaire
Medication Review Form
Please complete the above medication review form if you have had a medication review done (via face-to-face or telephone) within the last one year.
You can print out a copy and complete the above form. Once completed, please hand it over to the dispensary staff at the Practice.
Alternatively, you can complete the form and email to: email@example.com
An online version is also available on your medical record on SystmOne.
Once the form is completed, you can make a repeat prescription request.